Shipping policy

Fast, because you're never far from your order

Seoulab ships from within Europe, not from the other side of the world. Through our partnership with Rockstar Fulfilment, orders are dispatched from multiple warehouses located across Europe, so your package is typically already close to home before it's even on its way. Most orders are delivered within 1 to 2 business days.

Local delivery, not a long-haul package

Rockstar Fulfilment works with all major carriers as well as trusted local delivery partners in each country. This means your package is usually handed off to a courier you already recognise, delivering the way you're used to, rather than arriving as an unfamiliar international shipment. It also means fewer long-distance transfers, which keeps delivery both faster and lighter on the environment.

Tracked from the moment it leaves us

As soon as your order ships, you'll receive a tracking link by email so you can follow it every step of the way. No guessing, no waiting for updates, just a clear view of exactly where your package is.

Free shipping, simply

Orders above €40 ship free, automatically, no code needed.

Where we deliver

We currently ship to all 27 EU member states.

1 to 2 business days Netherlands, Belgium, Germany, Luxembourg, France

2 to 3 business days Austria, Denmark, Ireland, Italy, Poland, Czech Republic, Spain, Sweden, Slovakia, Hungary, Slovenia, Croatia

3 to 4 business days Portugal, Finland, Estonia, Latvia, Lithuania, Greece, Romania, Bulgaria, Cyprus, Malta

If something takes longer

On rare occasions, a delivery may take a little longer than expected. If that happens, our team is reachable at info@seoulabskin.com and will follow up on your shipment directly, so you're never left wondering.

Delivery times are estimates and may vary slightly depending on destination and courier.